In case a product is missing: customer must inform the company within 3 days

In case of cancellation, additional fees will apply

Delivery and installation fees vary according to the area + items category

Kindly note that in order to ensure the safety of our delivery team, we reserve the right to cancel or delay deliveries during hazardous weather conditions, or closed roads. However, we will be contacting you on this subject as early as possible before re-scheduling the delivery date.

You can track your order by accessing your account on our website (click on your order -> check the status)

For any questions or inquiries about your delivery, kindly contact our customer service team at info@theconceptmart.com or on 03117165 (Calls only)